Strategy

We are committed to raising and sustaining reliability, availability, maintainability, safety and security (RAMSS) for superior service operations and asset management. We will ensure a safe and secure operating environment; this anchors the service that we provide to our commuters.

We hold our people to high standards of quality and accountability. We engage and empower each individual to serve with pride, proficiency and professionalism. We optimise our organisational systems and structures for effectiveness.

We aim to engender a knowledge-driven and intelligent enterprise, with a focus on developing future systems capabilities for Operations & Maintenance, and enabling productivity and process innovation through infocommunications and supply chain transformation.

We are focused on delivering excellent customer experiences. We nurture partnerships with our community, to build the trust and confidence of the people of Singapore. We will sustain our corporate social responsibility efforts in enabling mobility and promoting environmental responsibility.

We continue to develop organic train engineering capabilities, while expanding our train and road operational footprint both locally and overseas. We are gearing up to lead the transformation of urban mobility in Singapore to be future-ready in a digital landscape.