Service Excellence

  • Online Platform (Winner) – SMRTConnect 2.0 Asia-Pacific Communications Awards 2017, Asia-Pacific Association of Communication Directors
  • Best Transport Planner App 8th CMO Asia Awards 2017, CMO ASIA
  • Outstanding Award (12 Winners) National Kindness Award Transport Gold 2017, Singapore Kindness Movement
  • Commendation Award (162 Winners) National Kindness Award Transport Gold 2017, Singapore Kindness Movement
  • Star Award (59 Winners) Excellent Service Award 2017, SPRING Singapore
  • Gold Award (446 Winners) Excellent Service Award 2017, SPRING Singapore
  • Silver Award (780 Winners) Excellent Service Award 2017, SPRING Singapore
  • Best In-House Contact Centre (Under 20 seats) – Silver 17th Annual International Contact Centre Awards 2017, Contact Centre Association of Singapore
  • Best Customer Experience Delivered – Bronze 17th Annual International Contact Centre Awards 2017, Contact Centre Association of Singapore
  • Customer Experience Mystery Shopper Awards (Email) – Gold 17th Annual International Contact Centre Awards 2017, Contact Centre Association of Singapore

Communications, Public Relations & Marketing

  • Best Social Media Marketing Campaign for Excellence and Leadership in Digital Marketing Golden Globe Tiger Awards 2017, World CSR Institute
  • Best Client in Content Marketing for Excellence and Leadership in Digital Marketing Golden Globe Tiger Awards 2017, World CSR Institute
  • Best Social or Digital Media Campaign (Excellence) PRISM Awards 2017, Institute of Public Relations of Singapore
  • Best In-House PR Team of the Year (Merit) PRISM Awards 2017, Institute of Public Relations of Singapore
  • Best PR-led Integrated Communications (Silver) The PR Awards 2017, Marketing Magazine
  • Best Acquisition Team – Gold Spark Awards 2017, Marketing Magazine

Corporate Social Responsibility

  • Partner Platinum Award (SMRT Corporation Ltd) Community Chest Awards 2017, National Council of Social Service
  • SHARE Corporate Gold Award (SMRT Trains Ltd) Community Chest Awards 2017, National Council of Social Service
  • SHARE Corporate Silver Award (SMRT Buses Ltd) Community Chest Awards 2017, National Council of Social Service

Workforce Health

  • Leading HR Practices in Compensation & Rewards Management Singapore HR Awards 2017, Singapore Human Resources Institute
  • Leading HR Practices in Employee Engagement & Alignment Singapore HR Awards 2017, Singapore Human Resources Institute
  • Leading HR Practices in Talent Management, Retention and Succession Planning Singapore HR Awards 2017, Singapore Human Resources Institute
  • Leading HR Practices (Special Mention) in Manpower Resourcing & Planning Singapore HR Awards 2017, Singapore Human Resources Institute
  • Leading HR Practices (Special Mention) in Learning & Development Singapore HR Awards 2017, Singapore Human Resources Institute
  • Best Next-Gen Opportunities & Development (Special Recognition) HRM Awards 2017, Human Resources Magazine (HRM) Asia
  • Kaplan Professional Award for Best Training, Learning & Development (Special Recognition) HRM Awards 2017, Human Resources Magazine (HRM) Asia

Investor Relations

  • Best IR During a Corporate Transaction IR Magazine Awards – South East Asia 2017
  • Best Investor Relations Programme (Excellence) PRISM Awards 2017, Institute of Public Relations of Singapore
  • Best Investor Relations Campaign (Silver) The PR Awards 2017, Marketing Magazine